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Discussion topic: Someone is trying to connect to our tv

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This message was authored by: willow100

Someone is trying to connect to our tv

We have two smart TV's with Sky Q, the main box in one and a mini box on the other one. We also have broadband with Sky. We have a neighbour who has serious mental problems and has cause multiple issues for us over the last few years. He's permanently trying to connect into one or the other of our tv's, just a couple of nights ago the notice came up repeatedly, going backwards and forwards between the two tvs for about 2 hours. He's now trying again this afternoon and has changed his phone name to something extremely offensive. We deny acces every time this comes up but it's getting extremely annoying when we're trying to watch a movie or something and the box keeps popping up every 5 minutes. Does anyone know how we could block him without removing our own access coz we do sometimes cast from our own phones? I've checked the devices connected to our WiFi as well and at least he doesn't seem to be connected to that

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This message was authored by: PandJ2020

Re: Someone is trying to connect to our tv

Posted by a Superuser, not a Sky employee. Find out more

And the make/model of the TV's are...?

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: willow100

Re: Someone is trying to connect to our tv

Forgot to that in, they're both Samsung tvs

This message was authored by: PandJ2020

Re: Someone is trying to connect to our tv

Posted by a Superuser, not a Sky employee. Find out more

Still no model...

 

However, this might help: https://www.youtube.com/watch?v=5iAslDcU6RA&ab_channel=BrittTech

 

You might have more luck on a Samsung forum as it's nothing to do with Sky...

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: willow100

Re: Someone is trying to connect to our tv

Thanks. I'm not sure if the model, I'd have to get into the menu later to find it.  I'll try that video, thank you

This message was authored by: MightyQuinn

Re: Someone is trying to connect to our tv

Posted by a Superuser, not a Sky employee. Find out more

Hi @willow100   I don't know anything about Samsung TVs, but you need to change a setting that broadcasts the Bluetooth name so it can be discovered. As you have already paired to the TVs with your devices, they will not be effected. 

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This message was authored by: willow100

Re: Someone is trying to connect to our tv

Thanks, I'll check the Bluetooth settings on there

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