Discussion topic: Some of the sky channels have stopped working the message says ." This channel is currently affected
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 09 Nov 2023 07:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Some of the sky channels have stopped working the message says ." This channel is currently affected
This channel is affected by a problem with your satellite signal. What dies this message mean when most of the channels are unaffected.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 09 Nov 2023 07:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Some of the sky channels have stopped working the message says ." This channel is currently
If your dish is very slightly out of alignment take a look at the troubleshooting here
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 09 Nov 2023 07:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Some of the sky channels have stopped working the message says ." This channel is currently
@Alison77777 wrote:
This channel is affected by a problem with your satellite signal. What dies this message mean when most of the channels are unaffected.
Hi @Alison77777
If it is in adverse weather conditions this can affect the Satellite's signal in varying ways.
The weakest channel signals will be affected first.
In heavy cloud and storms it's not unusual to lose the signal completely on all channels.
If your issue in in clear skies maybe best to get an Engineer to check your dish alignment
Message posted on 10 Nov 2023 04:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Some of the sky channels have stopped working the message says ." This channel is currently
We now have an engineer coming on Wednesday, no adverse weather at the moment but it has been exposed to some over the last few weeks. Thank you.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page