Discussion topic: Some channels showing error-no satellite signal
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Message posted on 13 Nov 2023 12:24 PM
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Some channels showing error-no satellite signal
I cannot view some channels. Error message states no satellite signal
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Message posted on 13 Nov 2023 12:37 PM
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Re: Some channels showing error-no satellite signal
@kuli wrote:
I cannot view some channels. Error message states no satellite signal
@kuli Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
Message posted on 13 Nov 2023 12:44 PM
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Re: Some channels showing error-no satellite signal
@kuli wrote:
Error message states no satellite signal
@kuli
If it continues to show no satellite signal take a look at the troubleshooting here
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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