Some channels not working...channel 5 .itv2 ..comedy central. Checked satellite..clear turned box s

[Naida]

Checked satellite dish it's clear..turned box off still channel 5 itv2 and comedy central not working. Been like this for a week

[GD1]

@Naida  Your dish may be misaligned so will need to call Sky to send an engineer.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

[Daniel0210]

@Naida 
Be aware that if you’re on a UK communal dish system you’ll have to contact your landlord or building management company rather than Sky.