So at least twice a day I'm getting a message on my tv screen say connection diagnosis

[Kayjay27]

Keep getting a page on my tv screen that says

Connection diagnosis 

Your connection has dropped

And at least 2 lights on my broadband go red 

[oldfella]

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@Kayjay27 wrote:

Keep getting a page on my tv screen that says

Connection diagnosis 

Your connection has dropped

And at least 2 lights on my broadband go red 

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Hi @Kayjay27 

Doesn't look like a Sky Q box message.

Exactly what are you watching when you get this message?

[Kayjay27]

Can be watching anything 

[GD1]

@Kayjay27  Most definately a TV generated message rather than your SKy Q box.

[Kayjay27]

Oh ok thanks for being helpful