10 Jul 2024 01:40 PM
Have tried numerous resets . Picture is fine on normal TV ....
11 Jul 2024 08:30 AM
Posted by a Sky employeeHi there @KP787 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
11 Jul 2024 10:51 AM
I would also suggest trying another HDMI cable..
12 Jul 2024 07:39 AM
Thanks for the replies , new box has arrived and problem solved ..... cheers .
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