Slow or no downloads

[St+from+un]

I'm constantly getting the message "sorry because of technical issues your currently experiencing a limited service"  when it can start a download it's very slow or just stops mid downloadif I go into settings I can see the internet is cutting in and out

im on full fibre and the router is 10 ft from the main sky Q box I can see in airport utility that WiFi is strong and constant no issues on any other device,  I'm getting 32 to 46 dbm at 146 mbs download 

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[St+from+un]

Sky engineer is scheduled for a visit next week

[Lisa-P1987]

Thanks for the update St+from+un, I will close the invite but if you need anything please reach out 🙂