06 May 2024 10:17 PM
Got as far as step 1 of 4 screen by re starting box but remote doesn't seem to be responding. Have changed batteries
06 May 2024 10:23 PM
Posted by a Superuser, not a Sky employee. Find out more
@JackieD wrote:
Got as far as step 1 of 4 screen by re starting box but remote doesn't seem to be responding. Have changed batteries
Hi @JackieD
On your mini remote press and hold 7 & 9 on the remote until it's led flashes four times.
This will set the remote to infrared mode which will work all boxes in line of site.
Reboot the mini again and then see if the remote will get past step 1.
Remember to point the remote at the mini .
If you can get the mini working then repair the remote by pressing 1 & 3 and following onscreen instructions.
06 May 2024 10:23 PM
Posted by a Superuser, not a Sky employee. Find out more
@JackieD wrote:
Got as far as step 1 of 4 screen by re starting box but remote doesn't seem to be responding. Have changed batteries
Hi @JackieD
On your mini remote press and hold 7 & 9 on the remote until it's led flashes four times.
This will set the remote to infrared mode which will work all boxes in line of site.
Reboot the mini again and then see if the remote will get past step 1.
Remember to point the remote at the mini .
If you can get the mini working then repair the remote by pressing 1 & 3 and following onscreen instructions.
10 Aug 2024 09:57 AM
Didn't get it sorted
10 Aug 2024 10:00 AM
Still ned help
No problem. Browse or search to find help, or start a new discussion on Community.
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