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Discussion topic: SkyQ mini box showing different Wi-Fi name than router so can’t connect phones to it

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This message was authored by: Soundman56

SkyQ mini box showing different Wi-Fi name than router so can’t connect phones to it

For no apparent reason I couldn't connect my phones or IPad in an upstairs room. The skyQ mini box is supplied a signal from a booster box connect by Ethernet to the router. The sky TV is working in the room it's just the Wi-Fi that is now not working. When I look at th cwifi settings on my phone the signal from the mini box or booster is showing a different network name than the one the router shows. How can this be fixed? 

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This message was authored by: oldfella

Re: SkyQ mini box showing different Wi-Fi name than router so can’t connect phones to it

Posted by a Superuser, not a Sky employee. Find out more

@Soundman56 wrote:

For no apparent reason I couldn't connect my phones or IPad in an upstairs room. The skyQ mini box is supplied a signal from a booster box connect by Ethernet to the router. The sky TV is working in the room it's just the Wi-Fi that is now not working. When I look at th cwifi settings on my phone the signal from the mini box or booster is showing a different network name than the one the router shows. How can this be fixed? 


hi @Soundman56 

Who is your Broadband supplier and what is the WiFi Booster?

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This message was authored by: Soundman56

Re: SkyQ mini box showing different Wi-Fi name than router so can’t connect phones to it

Sky broadband and a sky booster.

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