SkyQ mini box freezing and/or cutting out

[ibabs]

over the past few days my Sky's mini box has been freezing and cutting out. I have diconnected and reconnected the box several times but  it doesn't make a difference. Any help would be appreciated

[Tom-W19]

Hi @ibabs 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation. The invite will automatically close if not responded to within 48 hours.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147