6

Discussion topic: SkyQ how many mini boxes can I have

Reply
This message was authored by 127Stuart This message was authored by: 127Stuart

SkyQ how many mini boxes can I have

Hi all, I have a question for you; how many mini-boxes can I have IN ADDITION to my main box?


Best Answers
This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: SkyQ how many mini boxes can I have

Posted by a Superuser, not a Sky employee. Find out more

@127Stuart 
You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a third mini box if the first one in use is being used for a streaming app ie: Netflix or DIsney+.

Be aware the original 1TB (non-UHD) Sky Q box only allows one mini to be in use. To check if you have the non UHD 1TB box check in:-
Home - Settings - System Info - Hardware Version
If it shows as 32Cxxx then you have a non UHD 1TB that only supports 1 active mini box.

All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

View this Answer within the discussion

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: SkyQ how many mini boxes can I have

Posted by a Superuser, not a Sky employee. Find out more

@127Stuart 
You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a third mini box if the first one in use is being used for a streaming app ie: Netflix or DIsney+.

Be aware the original 1TB (non-UHD) Sky Q box only allows one mini to be in use. To check if you have the non UHD 1TB box check in:-
Home - Settings - System Info - Hardware Version
If it shows as 32Cxxx then you have a non UHD 1TB that only supports 1 active mini box.

All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by nigea99 This message was authored by: nigea99

Re: SkyQ how many mini boxes can I have

Posted by a Superuser, not a Sky employee. Find out more
Deleted  - as @Daniel0210  already answered (more fully)
127Stuart
Topic Author
This message was authored by 127Stuart This message was authored by: 127Stuart

Re: SkyQ how many mini boxes can I have

Daniel0210,

Many thanks for your reply. 
Stu

127Stuart
Topic Author
This message was authored by 127Stuart This message was authored by: 127Stuart

Re: SkyQ how many mini boxes can I have

So, can I definitely have 4 mini boxes AND the main box loaned to me by Sky can I ?

This message was authored by nigea99 This message was authored by: nigea99

Re: SkyQ how many mini boxes can I have

Posted by a Superuser, not a Sky employee. Find out more

@127Stuart wrote:

So, can I definitely have 4 mini boxes AND the main box loaned to me by Sky can I ?


hi @127Stuart 

 

Yes you can have up to 4 minis on your account (each additional one is likely to incur an admin fee, even though they are loaned)

 

As @Daniel0210 's notes you can only use 2  minis at one time for SKY content (only 1 if you have the 1TB non UHD box)

This message was authored by Chodley This message was authored by: Chodley

Re: SkyQ how many mini boxes can I have

Posted by a Superuser, not a Sky employee. Find out more

@127Stuart wrote:

So, can I definitely have 4 mini boxes AND the main box loaned to me by Sky can I ?


No one who knows their stuff would include the main box when they use the term minis, so yes.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion