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Discussion topic: SkyQ how many mini boxes can I have

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This message was authored by 127Stuart This message was authored by: 127Stuart

SkyQ how many mini boxes can I have

Hi all, I have a question for you; how many mini-boxes can I have IN ADDITION to my main box?


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: SkyQ how many mini boxes can I have

Posted by a Superuser, not a Sky employee. Find out more

@127Stuart 
You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a third mini box if the first one in use is being used for a streaming app ie: Netflix or DIsney+.

Be aware the original 1TB (non-UHD) Sky Q box only allows one mini to be in use. To check if you have the non UHD 1TB box check in:-
Home - Settings - System Info - Hardware Version
If it shows as 32Cxxx then you have a non UHD 1TB that only supports 1 active mini box.

All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: SkyQ how many mini boxes can I have

Posted by a Superuser, not a Sky employee. Find out more

@127Stuart 
You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a third mini box if the first one in use is being used for a streaming app ie: Netflix or DIsney+.

Be aware the original 1TB (non-UHD) Sky Q box only allows one mini to be in use. To check if you have the non UHD 1TB box check in:-
Home - Settings - System Info - Hardware Version
If it shows as 32Cxxx then you have a non UHD 1TB that only supports 1 active mini box.

All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by nigea99 This message was authored by: nigea99

Re: SkyQ how many mini boxes can I have

Posted by a Superuser, not a Sky employee. Find out more
Deleted  - as @Daniel0210  already answered (more fully)
127Stuart
Topic Author
This message was authored by 127Stuart This message was authored by: 127Stuart

Re: SkyQ how many mini boxes can I have

Daniel0210,

Many thanks for your reply. 
Stu

127Stuart
Topic Author
This message was authored by 127Stuart This message was authored by: 127Stuart

Re: SkyQ how many mini boxes can I have

So, can I definitely have 4 mini boxes AND the main box loaned to me by Sky can I ?

This message was authored by nigea99 This message was authored by: nigea99

Re: SkyQ how many mini boxes can I have

Posted by a Superuser, not a Sky employee. Find out more

@127Stuart wrote:

So, can I definitely have 4 mini boxes AND the main box loaned to me by Sky can I ?


hi @127Stuart 

 

Yes you can have up to 4 minis on your account (each additional one is likely to incur an admin fee, even though they are loaned)

 

As @Daniel0210 's notes you can only use 2  minis at one time for SKY content (only 1 if you have the 1TB non UHD box)

This message was authored by Chodley This message was authored by: Chodley

Re: SkyQ how many mini boxes can I have

Posted by a Superuser, not a Sky employee. Find out more

@127Stuart wrote:

So, can I definitely have 4 mini boxes AND the main box loaned to me by Sky can I ?


No one who knows their stuff would include the main box when they use the term minis, so yes.

This message was authored by Russell251 This message was authored by: Russell251

Re: SkyQ how many mini boxes can I have

We currently have 2 HD+ boxes and about 10 tv screens using magic eye

If we upgrade to Q does that limit the number of TVs?

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: SkyQ how many mini boxes can I have

Posted by a Superuser, not a Sky employee. Find out more

@Russell251 wrote:

If we upgrade to Q does that limit the number of TVs?


@Russell251 
You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a third mini box if the first one in use is being used for a streaming app ie: Netflix or DIsney+.

Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by nigea99 This message was authored by: nigea99

Re: SkyQ how many mini boxes can I have

Posted by a Superuser, not a Sky employee. Find out more

@Russell251 wrote:

We currently have 2 HD+ boxes and about 10 tv screens using magic eye

If we upgrade to Q does that limit the number of TVs?


You may, also, wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: SkyQ how many mini boxes can I have

Posted by a Superuser, not a Sky employee. Find out more

@Russell251 wrote:

We currently have 2 HD+ boxes and about 10 tv screens using magic eye


No current Sky product can provision that many screens.

 

Glass/Stream permits up to three Glass television sets and six Stream pucks (and would require 500Mbs or better FTTP). There's apparently a significant announcement regarding Glass due later this month (February 2025)

 

To get Sky Q to anything like that many points you'd need a fairly sophisticated HDBaseT setup.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Russell251 This message was authored by: Russell251

Re: SkyQ how many mini boxes can I have

We currently have 2 Sky HD+ boxes

is that possible with Q

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: SkyQ how many mini boxes can I have

Posted by a Superuser, not a Sky employee. Find out more

@Russell251 

You can only have one main Sky Q box and, as we've stated, a maximum of 4 mini boxes. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: SkyQ how many mini boxes can I have

Posted by a Superuser, not a Sky employee. Find out more

@Russell251 

 

Sky Q has a fundamentally different topology to Sky+

 

The single main Q box contains satellite tuners and hard drive, and all associated Mini boxes access these (typically over WiFi generated by the main Q box itself)

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Russell251 This message was authored by: Russell251

Re: SkyQ how many mini boxes can I have

As we are a multi generation house we could have 2 contracts

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