25 May 2024 06:15 PM
Hi all, I have a question for you; how many mini-boxes can I have IN ADDITION to my main box?
25 May 2024 06:18 PM
Posted by a Superuser, not a Sky employee. Find out more@127Stuart
You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a third mini box if the first one in use is being used for a streaming app ie: Netflix or DIsney+.
Be aware the original 1TB (non-UHD) Sky Q box only allows one mini to be in use. To check if you have the non UHD 1TB box check in:-
Home - Settings - System Info - Hardware Version
If it shows as 32Cxxx then you have a non UHD 1TB that only supports 1 active mini box.
All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription.
25 May 2024 06:18 PM
Posted by a Superuser, not a Sky employee. Find out more@127Stuart
You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a third mini box if the first one in use is being used for a streaming app ie: Netflix or DIsney+.
Be aware the original 1TB (non-UHD) Sky Q box only allows one mini to be in use. To check if you have the non UHD 1TB box check in:-
Home - Settings - System Info - Hardware Version
If it shows as 32Cxxx then you have a non UHD 1TB that only supports 1 active mini box.
All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription.
25 May 2024 06:18 PM - last edited: 25 May 2024 06:19 PM
Posted by a Superuser, not a Sky employee. Find out moreDeleted - as @Daniel0210 already answered (more fully)
25 May 2024 06:23 PM
Daniel0210,
Many thanks for your reply.
Stu
26 May 2024 07:56 AM
So, can I definitely have 4 mini boxes AND the main box loaned to me by Sky can I ?
26 May 2024 08:05 AM
Posted by a Superuser, not a Sky employee. Find out more
@127Stuart wrote:
So, can I definitely have 4 mini boxes AND the main box loaned to me by Sky can I ?
hi @127Stuart
Yes you can have up to 4 minis on your account (each additional one is likely to incur an admin fee, even though they are loaned)
As @Daniel0210 's notes you can only use 2 minis at one time for SKY content (only 1 if you have the 1TB non UHD box)
26 May 2024 08:07 AM
Posted by a Superuser, not a Sky employee. Find out more
@127Stuart wrote:So, can I definitely have 4 mini boxes AND the main box loaned to me by Sky can I ?
No one who knows their stuff would include the main box when they use the term minis, so yes.
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