Sky working after being unplugged for a week

[ojl1]

I disconnected SkyQ for about a week while a room was painted. Now it won't work, the box just gets noisy but never turns on. The blue Q symbol flashes slowly. The little red light stays on. Obviously my attempts to call Sky for help have failed as they can't be bothered to take calls. Any help appreciated.

[bob1234]

@ojl1This link may help it describes exactly the problem you have. There are also links in it to book an "engineer" if required.

https://www.sky.com/help/articles/blue-light-pulsing-on-box