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Discussion topic: Sky won’t work its days viewing card not paired

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This message was authored by: Jezzer1978

Message posted on ‎05 Jul 2023 06:02 PM

Sky won’t work its days viewing card not paired

Sky won’t work its days viewing card not paired

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This message was authored by: Invisiblename

Message posted on ‎05 Jul 2023 06:13 PM - last edited: ‎05 Jul 2023 06:13 PM

Re: Sky won’t work its days viewing card not paired

Posted by a Superuser, not a Sky employee. Find out more
@Jezzer1978 wrote:

Sky won’t work its days viewing card not paired

Is this a new installation, or has it suddenly stopped working? Either way, if you would like, I can escalate this to Sky 

I am just another Sky customer!
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Message posted on ‎05 Jul 2023 06:17 PM

Re: Sky won’t work its days viewing card not paired

Posted by a Superuser, not a Sky employee. Find out more

@Jezzer1978  Not seen a response, but I'll escalate this for you anyway.

I am just another Sky customer!
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Message posted on ‎05 Jul 2023 06:18 PM

Re: Sky won’t work its days viewing card not paired

Posted by a Superuser, not a Sky employee. Find out more
@Jezzer1978 wrote:

Sky won’t work its days viewing card not paired

@Jezzer1978 You could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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Message posted on ‎06 Jul 2023 10:37 AM

Re: Sky won’t work its days viewing card not paired

Thanks for escalating this. We’ve sent an invite to chat.

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Message posted on ‎08 Jul 2023 10:40 AM

Re: Sky won’t work its days viewing card not paired

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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