Sky will now download tv guide or show live programmes

[neill+dawson]

Sky stuck on spinning wheel trying to download tv guide. No tv programmes showing and cannot change channels. However apps still work so can use Netflix etc. Have rebooted box s d reset things but problem remains. No live TV.

[Annie+UK]

You have posted in the Sky Go forum, it is unclear that you are having an issue with Sky Go, can you confirm what app and/or device you are having a problem with?

[neill+dawson]

Sky Q it says something about loading schedule but it never loads. I can play old sky q recordings but cannot exit once I start. Think it's as I cannot return to live tv but not sure ???

[Annie+UK]

So nothing to do the Sky Go, i'll move your thread to the Sky Q forum

[neill+dawson]

Sorry my mistake 

[Chodley]

How long have you left it since the reboot?

[neill+dawson]

Only a minute first time didn't work. Did 10 mins and it all came back ok