0

Discussion topic: Sky viewing card wont go back in.

Reply
This message was authored by: Ronnie2023

Sky viewing card wont go back in.

The sky viewing card popped out by itself and won't go back fully into the slot.

Reply

All Replies

This message was authored by: bob1234

Re: Sky viewing card wont go back in.

Posted by a Superuser, not a Sky employee. Find out more

@Ronnie2023Are you putting it in with the chip side up, if so contact Sky so they can change the box.

This message was authored by: Laing1

Re: Sky viewing card wont go back in.

Posted by a Superuser, not a Sky employee. Find out more

@Ronnie2023 wrote:

The sky viewing card popped out by itself and won't go back fully into the slot.


@Ronnie2023 you do need to push it in until it clicks. Its slightly spring loaded so to remove it you push it in and it springs out and when putting back in you need to push it till it clicks.

If it will not click then you will need a new box


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
Reply