Discussion topic: Sky taking money without my knowledge or permission
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Message posted on 07 Jun 2025 12:02 PM
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Sky taking money without my knowledge or permission
Sky took money without my permission?
I have no Direct Debit in place since August 2024.
I know I am late paying by 6 days but I always pay within a week, surely they can't just get into my bank to take money without permission knowledge or permission and without a direct debit set up.
Its left me with £10 until next Friday!!
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All Replies
Message posted on 07 Jun 2025 12:04 PM - last edited: 07 Jun 2025 12:05 PM
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Re: Sky taking money without my knowledge or permission
@JimmyB58 If you have a debit card registered on the account then they can use this to take payment.
If this is a regular issue have you thought about changing your payment date?
Message posted on 07 Jun 2025 12:05 PM
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Re: Sky taking money without my knowledge or permission
The contract requires a continuous payment method set up.
Seems like they've used payment details on file.
Message posted on 07 Jun 2025 12:11 PM
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Re: Sky taking money without my knowledge or permission
@JimmyB58 wrote:
Sky took money without my permission?
I have no Direct Debit in place since August 2024.
I know I am late paying by 6 days but I always pay within a week, surely they can't just get into my bank to take money without permission knowledge or permission and without a direct debit set up.
Its left me with £10 until next Friday!!
You've already agreed to let them take payment via a registered payment methid be it direct debit or debit card on file, this is within the T&C's as noted in other replies. So yes they can go in and take payment on the Due Date as agreed with them when you signed up to Sky.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.
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