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Discussion topic: Sky sports +

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This message was authored by: JaynieM

Sky sports +

Have upgraded to Sky Q, but Sky sports + isn't working - get message 'There is a technical issue - code WGTB'. I have full Sky sports package.

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This message was authored by: nigea99

Re: Sky sports +

Posted by a Superuser, not a Sky employee. Find out more

@JaynieM wrote:

Have upgraded to Sky Q, but Sky sports + isn't working - get message 'There is a technical issue - code WGTB'. I have full Sky sports package.


hi @JaynieM 

 

Chances are that the software & apps are not fully up to date  - especially for the latest SKY Sports + app

To check & refresh if needed follow all the steps on this link (skipping any that are OK):
https://www.sky.com/help/articles/apps-on-sky-q-and-glass-basic-checks

 

 

Although note the step to refresh the apps is not immediate and can take several hours or longer

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This message was authored by: JaynieM

Re: Sky sports +

Many thanks for your help - will give it a try!

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