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Discussion topic: Sky sports + catch up query

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This message was authored by madhat This message was authored by: madhat

Re: Sky sports + Relegated rugby league again.

So just been watching Olympics. If it isn't bad enough sky have rugby league matches on at the same time and you can't watch them all without blabbing the score of other matches during a game, when you might have recorded others to watch later! I just settled down to watch one of tonight's games, but can't!! Live stream only. Pause or rewind. So either watch it live or tough. Yesterday I could record all 6 rugby league matches. Sky sports+ only 2 now and watch others live only. So once again rugby league being treated crap by sky sports. This is not better. How sky believes it is would be good to hear??!!! Rubbish. Dreadful... joke. But I'm not laughing.

 

This message was authored by d3mot This message was authored by: d3mot

Re: Sky sports + catch up query

I am writing to express my dissatisfaction with the recent changes following the introduction of SkySports+ and how it has negatively impacted my viewing experience, particularly concerning Super League (English Rugby League).

Before SkySports+, I was able to enjoy every Rugby League game by not only watching them live but also recording each full match to view at my convenience. Whether I wanted to watch a game immediately after it aired or at a later time, the flexibility and convenience provided were invaluable to me.

Additionally, I used to have the ability to watch any Rugby League game via Sky Go on my Apple TV, further enhancing my viewing options. However, since the introduction of SkySports+, these features have been significantly compromised:

  • I am no longer able to record any Rugby League game of my choice.
  • I can no longer watch Rugby League games broadcast on skysports+ on my Apple TV via Sky Go.
  • Catch-up services now only offer highlights rather than the full game, which is not what I desire as a loyal Rugby League fan.
  • The picture quality has also decreased, with frequent buffering during games.
  • The cost of the service continues to rise, yet the quality and features I once enjoyed have been reduced.
  • Why pay for UHD when it is increasingly unlikely to see Rugby League in this format

Given these significant downgrades, I am struggling to understand how the introduction of SkySports+ has improved or benefitted my viewing experience for Rugby League. I would appreciate it if you could provide some clarity on how these changes are meant to enhance the service, as they have, so far, only detracted from my overall experience.

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Sky sports + catch up query

Posted by a Superuser, not a Sky employee. Find out more

@d3mot wrote:

I am writing to express my dissatisfaction with the recent changes following the introduction of SkySports+ and how it has negatively impacted my viewing experience, particularly concerning Super League (English Rugby League).

Before SkySports+, I was able to enjoy every Rugby League game by not only watching them live but also recording each full match to view at my convenience. Whether I wanted to watch a game immediately after it aired or at a later time, the flexibility and convenience provided were invaluable to me.

Additionally, I used to have the ability to watch any Rugby League game via Sky Go on my Apple TV, further enhancing my viewing options. However, since the introduction of SkySports+, these features have been significantly compromised:

  • I am no longer able to record any Rugby League game of my choice.
  • I can no longer watch Rugby League games broadcast on skysports+ on my Apple TV via Sky Go.
  • Catch-up services now only offer highlights rather than the full game, which is not what I desire as a loyal Rugby League fan.
  • The picture quality has also decreased, with frequent buffering during games.
  • The cost of the service continues to rise, yet the quality and features I once enjoyed have been reduced.
  • Why pay for UHD when it is increasingly unlikely to see Rugby League in this format

Given these significant downgrades, I am struggling to understand how the introduction of SkySports+ has improved or benefitted my viewing experience for Rugby League. I would appreciate it if you could provide some clarity on how these changes are meant to enhance the service, as they have, so far, only detracted from my overall experience.


@d3mot we are fellow customers on here not sky, if you want your opinion noted, send the above to sky directly by emailing viewerr@sky.uk


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Please note: I only provide help on the main forums and not via PM
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This message was authored by d3mot This message was authored by: d3mot

Re: Sky sports + catch up query

Yes and fellow customer might want to know the detail , and for your information @level 16, I have written to Sky Group CEO along with the president of the Rugby League.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky sports + catch up query

Posted by a Superuser, not a Sky employee. Find out more

@d3mot 

Be sure to update fellow customers here as to their responses. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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