Sky sports added by accident

[Ryan321]

Hi,

somehow my child has managed to add a sky sports subscription today, how do i go about cancelling this? This was only added around 30 minutes ago today and it is not something i am intrested in keeping for £31 per month. Any help much appreciated 

[Daniel0210]

@Ryan321 

Give Sky a call and explain your predicament. If you already have a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

As with most large companies the start will be automated but stay on the line and don’t hang up if you’re prompted to.

[Ryan321]

Just looked at the email i reveived and i think this is a 31 day rolling contract. Not sure what this means? Hopefully sky will let me cancel 

[caesarome]

A rolling contract means you can cancel anytime by giving 31 days notice so if they will not cancel it immediately at worst it will be cancelled in 31 days meaning you would be paying for just one month's subscription.

[MightyQuinn]

Hi @Ryan321   Sky and most companies take Sports subscriptions seriously, because some unscrupulous people subscribe to watch one match, and then try to cancel hoping that they don't have to pay. Please let us know if you managed to cancel in time.