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Discussion topic: Sky signal seems to be dropping constantly since purchase.

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This message was authored by Shancart28 This message was authored by: Shancart28

Sky signal seems to be dropping constantly since purchase.

Tv keeps glitching and going blank has been like it since purchase. Very slow download speed. Possible signal problem. Think we need call out from engineer. 

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky signal seems to be dropping constantly since purchase.

Posted by a Superuser, not a Sky employee. Find out more

@Shancart28 wrote:

Think we need call out from engineer. 


Give Sky a call then?

I am just another Sky customer and my views are my own
Shancart28
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This message was authored by Shancart28 This message was authored by: Shancart28

Re: Sky signal seems to be dropping constantly since purchase.

I have already contacted sky and they have directed me here 🤷🏼‍♀️

thanks. 

This message was authored by Quoman7 This message was authored by: Quoman7

Re: Sky signal seems to be dropping constantly since purchase.

Posted by a Superuser, not a Sky employee. Find out more

Hi @Shancart28 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

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