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Discussion topic: Sky signal not working require an engineer to check the dish configuration

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This message was authored by Michael_60 This message was authored by: Michael_60

Sky signal not working require an engineer to check the dish configuration

This has only happen this year when bad weather occurs the signal stops working last year that was not a problem so if i can't get it resolved i am likely to leave

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This message was authored by Mark39 This message was authored by: Mark39

Re: Sky signal not working require an engineer to check the dish configuration

Posted by a Superuser, not a Sky employee. Find out more

See Sky's diagnostic help here. You'll be able to book an engineer, if necessary.

 

https://www.sky.com/help/articles/sky-tv-no-satellite-signal

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky signal not working require an engineer to check the dish configuration

Posted by a Superuser, not a Sky employee. Find out more

@Michael_60 
If you are connected to a communal dish you’ll need to liaise with you building management company / landlord who will have their approved engineers to contact.

Note: A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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