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Discussion topic: Sky says I'm a customer, but I returned Sky Q 2 yrs ago

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This message was authored by: Ashcan100

Sky says I'm a customer, but I returned Sky Q 2 yrs ago

I want to return to having Sky Q, which I stopped receiving about 2 yrs ago. I filled in the pages to do this, but right at the end it said I was already a customer and I have hid a deadend, so I assume Sky doesn't want my money. Who can help me 

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This message was authored by: SKY1992bf

Re: Sky says I'm a customer, but I returned Sky Q 2 yrs ago

Posted by a Superuser, not a Sky employee. Find out more

@Ashcan100  Are you signing up as a new customer (in other words not logged into a previous account)

 

or are you an existing customer with a different sky tv product 


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This message was authored by: caesarome

Re: Sky says I'm a customer, but I returned Sky Q 2 yrs ago

Posted by a Superuser, not a Sky employee. Find out more

As you have been away two years you do need to sign up as a new customer so this means either using a different email address or removing it from your previous account first.

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