Discussion topic: Sky says I'm a customer, but I returned Sky Q 2 yrs ago
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Message posted on 22 Mar 2024 03:10 PM
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Sky says I'm a customer, but I returned Sky Q 2 yrs ago
I want to return to having Sky Q, which I stopped receiving about 2 yrs ago. I filled in the pages to do this, but right at the end it said I was already a customer and I have hid a deadend, so I assume Sky doesn't want my money. Who can help me
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Message posted on 22 Mar 2024 03:16 PM - last edited: 22 Mar 2024 03:17 PM
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Re: Sky says I'm a customer, but I returned Sky Q 2 yrs ago
@Ashcan100 Are you signing up as a new customer (in other words not logged into a previous account)
or are you an existing customer with a different sky tv product
Message posted on 22 Mar 2024 04:28 PM
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Re: Sky says I'm a customer, but I returned Sky Q 2 yrs ago
As you have been away two years you do need to sign up as a new customer so this means either using a different email address or removing it from your previous account first.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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