Discussion topic: Sky says I'm a customer, but I returned Sky Q 2 yrs ago

This message was authored by: Ashcan100 · ‎22 Mar 2024

I want to return to having Sky Q, which I stopped receiving about 2 yrs ago. I filled in the pages to do this, but right at the end it said I was already a customer and I have hid a deadend, so I assume Sky doesn't want my money. Who can help me

This message was authored by: SKY1992bf · ‎22 Mar 2024

@Ashcan100 Are you signing up as a new customer (in other words not logged into a previous account)

or are you an existing customer with a different sky tv product

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: caesarome · ‎22 Mar 2024

As you have been away two years you do need to sign up as a new customer so this means either using a different email address or removing it from your previous account first.

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Discussion topic: Sky says I'm a customer, but I returned Sky Q 2 yrs ago

Sky says I'm a customer, but I returned Sky Q 2 yrs ago

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Re: Sky says I'm a customer, but I returned Sky Q 2 yrs ago

Re: Sky says I'm a customer, but I returned Sky Q 2 yrs ago

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