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Discussion topic: Sky remote turns on tv, but comes back on in a few seconds

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This message was authored by: Buryan

Sky remote turns on tv, but comes back on in a few seconds

I want my controller to  continue on / if on my new tv

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This message was authored by: oldfella

Re: Sky remote turns on tv, but comes back on in a few seconds

Posted by a Superuser, not a Sky employee. Find out more

@Buryan wrote:

I want my controller to  continue on / if on my new tv


Hi @Buryan 

With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

 

Remember that a short press on the Remote standby button will switch the Q box On/Off.

If HDMI control is switched on in the TV and Q box settings,  switching the Q box On with a short press will also switch the Television On.  However switching the Q box Off with a short press will not switch the Television Off.

 

When the Q remote is correctly paired with the Q box and TV a long press on the Standby button (about 3 seconds) will switch the Television On or Off.

If Smart Standby mode is switched on in the Q box Settings (Home - Settings - Preferences) then switching the Television set Off with a long press will also turn the Q box Off.  A long press will never switch the Q box On.

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