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Discussion topic: Sky remote stopped working the volume after years of working fine.

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This message was authored by: Jeniharnett23

Sky remote stopped working the volume after years of working fine.

My remote has worked on my Toshiba tv for years. Now all of a sudden the volume won't work. I've tried the 7 and 9 reset but when I retune the remote it says my tv is not compatible?? How can this change over night?

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This message was authored by: oldfella

Re: Sky remote stopped working the volume after years of working fine.

Posted by a Superuser, not a Sky employee. Find out more

@Jeniharnett23 wrote:

My remote has worked on my Toshiba tv for years. Now all of a sudden the volume won't work. I've tried the 7 and 9 reset but when I retune the remote it says my tv is not compatible?? How can this change over night?


Hi @Jeniharnett23 

Have you tried Other brand category in the remote setup

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This message was authored by: Jeniharnett23

Re: Sky remote stopped working the volume after years of working fine.

Brilliant! That's worked. Thank you so much!

This message was authored by: DangerSquirrel

Re: Sky remote stopped working the volume after years of working fine.

And for me 👍

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