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Discussion topic: Sky remote stopped working on 1 tv after the storm last night. I have reset everything several times

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This message was authored by georgedickman This message was authored by: georgedickman

Sky remote stopped working on 1 tv after the storm last night. I have reset everything several times

Sky remote stopped working on one Tv after a storm.  Sky is on but remote not working.  I have changed batteries and tried to reset as per sky instructions rebooted whole system but no response from remove nor an led light coming on ? 

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Sky remote stopped working on 1 tv after the storm last night. I have reset everything severa...

Posted by a Sky employee

Hi there @georgedickman , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Sky remote stopped working on 1 tv after the storm last night. I have reset everything severa...

Posted by a Sky employee

Hi @georgedickman 

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
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