6

This discussion topic has been answered Discussion topic: Sky recordings just say please wait all the time and only thing i can do is turn off and every day

Reply
This message was authored by: Andyhlc

Sky recordings just say please wait all the time and only thing i can do is turn off and every day

I have call sky a couple of times about the same issue recording saying please wait all the time only way i can see recordings is to reboot the box


Best Answers
This message was authored by: oldfella Answer

Re: Sky recordings just say please wait all the time and only thing i can do is turn off and every

Posted by a Superuser, not a Sky employee. Find out more

@Andyhlc wrote:

I have call sky a couple of times about the same issue recording saying please wait all the time only way i can see recordings is to reboot the box


Hi @Andyhlc 


Try a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: oldfella Answer

Re: Sky recordings just say please wait all the time and only thing i can do is turn off and every

Posted by a Superuser, not a Sky employee. Find out more

@Andyhlc wrote:

I have call sky a couple of times about the same issue recording saying please wait all the time only way i can see recordings is to reboot the box


Hi @Andyhlc 


Try a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

Did this answer not help you?

Avatar for Andyhlc
Level 1 icon
Topic Author
This message was authored by: Andyhlc

Re: Sky recordings just say please wait all the time and only thing i can do is turn off and every

I am trying now will how i get on 

Avatar for Andyhlc
Level 1 icon
Topic Author
This message was authored by: Andyhlc

Re: Sky recordings just say please wait all the time and only thing i can do is turn off and every

Worked a treat will how it goes 

Avatar for Andyhlc
Level 1 icon
Topic Author
This message was authored by: Andyhlc

Re: Sky recordings just say please wait all the time and only thing i can do is turn off and every

Well cameto lookat my recording and again its just saying please wait thinkwe need a engineer 

This message was authored by: Chel2708

Re: Sky recordings just say please wait all the time and only thing i can do is turn off and every

Did you need to get an engineer or did something else work?

This message was authored by: andymcex11

Re: Sky recordings just say please wait all the time and only thing i can do is turn off and every

I have the same issues - did the engineer visit resolve your issue? 

Reply
Answered - Go to Answer