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Discussion topic: Sky q switches off - 15/05
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Message posted on 16 May 2025 08:54 AM
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Re: No signal
Why is there nothing on sky about this issue - brushed under the carpet and it will go away??
last night all the sky help websites said "forbidden" ??? Cyber attack??
Message posted on 16 May 2025 08:55 AM
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Re: Sky q switches off - 15/05
I think different areas are being sorted at different times
Message posted on 16 May 2025 08:55 AM
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Re: Can't veiw any channels
I have sky Q. When I turn the TV and sky on it shows the icons along the top, but then disappears and it wont let me select anything when I pess any buttons on the remote .
Message posted on 16 May 2025 08:55 AM
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Re: sky tv keeps shutting down
I had to keep switching the plug off and back on to sort this issue out. After 10 mins it did it again, tried several times then eventually went to bed. be nice for Sky to send some communication out though as yet again service goes down and no word from sky or even update to what the problem is although we pay vast amount of money for the service.
Message posted on 16 May 2025 08:55 AM
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Re: Sky Q box turning off internet
Mine turns off and says can't connect I unplugged the sky Q box then comes back on but it happened 3 times last night what a headache
Message posted on 16 May 2025 08:56 AM
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Re: Sky Q stopped working at 21.45
All seems to be working this morning, no response from sky though.
Message posted on 16 May 2025 08:56 AM
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Sky TV issue (Sky Q)
I've started a new thread. Similar isssues to others. Last night Sky Q stopped working flashing blue light and red standby light. Powered down 4 times in all and each time it worked for about 10 mins then same again. Gave up, went to bed and tried again this morning, same issue.. any reason/resolution Sky?
Message posted on 16 May 2025 08:58 AM
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Re: Sky q switches off - 15/05
When will sky be fixed? Mine has been off since last night. Says no source/power. Can't get through on phones as says technical issue. Can't report it online as just a generic chat not and end up going around in circles. Please someone respond. I also assume we will be getting compensation for the outage as you definitely charge enough for the service!
Message posted on 16 May 2025 08:58 AM
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Re: Sky q issues
Reboot today and hopefully it will be sorted
Message posted on 16 May 2025 08:58 AM
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Re: sky tv keeps shutting down
No need as you sorted it.
I don't join anything
but seems you have plenty with same
Message posted on 16 May 2025 08:59 AM
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Re: Sky q switches off
Who are you talking to?
Message posted on 16 May 2025 09:01 AM
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Re: Sky q switches off - 15/05
Sky Q still not functioning this morning at 9.00am after conection issue started last night at 9.45pm.
No word from Sky. What are they doing about it. Can I get a refund ?
Message posted on 16 May 2025 09:01 AM
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Re: Sky q switches off - 15/05
It does seem to be fixed this morning but may require one last power cycle (pull the plug).
Mine has been running live TV, recording and downloading (stuff that crashed last night), for 90 minutes now.
LG B6 OLED 55” | LG UP75 LCD 43” | sky Q | sky Q Mini | SONOS Beam 2 | Apple TV 4K | EE Full Works FTTC
Message posted on 16 May 2025 09:02 AM
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Re: Sky q switches off - 15/05
Same problem last night while watching the darts 🤬. Rebooted 3 times, worked for 10 minutes or so then crashed again! Went to bed.
Had to do a power cycle again this morning and it's been up for about 30 minutes now so hopefully it's fixed 🤞
Message posted on 16 May 2025 09:02 AM
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Re: Sky q switches off - 15/05
Tried, still off
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