1750

This discussion topic is read only This discussion topic has been answered Discussion topic: Sky q switches off - 15/05

Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply
This message was authored by: Tones+Malone

Re: No response

My Sky Q box has also switched itself off numerous times and become unresponsive until I reboot!

This message was authored by: Mark143

Re: Sky q switches off

Same happens in Stoke-on-Trent switching off 3 times now in the last hour, switched off at wall and restart keeps happening, downloading the latest software made no difference. 

This message was authored by: Anni104

skt tv

My sky tv keeps going of stating check connections. My remote will not let me go to connections or source

This message was authored by: Nona2

Re: Sky App and TV not working

Our Sky Q went off, tried turning off at wall, worked for about 10 minutes and happened again, given up now as keeps happening. 

This message was authored by: Pets1703

Re: Sky box stopped working but green light stays on

Same fault here too! Started about an hour ago. 
dodgy update? 

This message was authored by: 123Helpme

Re: Sky box stopped working but green light stays on

I tried to log on to My sky page and I cant nothing happens.  I did manage to log into this page and went back to my sky to see if logged on but no and it will not let me log on.  Is there a major problem with sky.

This message was authored by: angelbeth

Re: Sky App and TV not working

Hello,Same here lost sky connection altogether 3 times now!!

 

This message was authored by: middlesex1993

Sky TV Issues

Is anyone else having issues tonight.

I have Sky Q.  Every ten minutes my tv screen goes blank. 
I then unplug everything at the wall, I wait a few minutes. I then restart. Everything works well for about ten minutes and then  same  thing happens.

I also had problems signing in to Sky  Community just now  and starting this new thread. I do not know if that was a coincidence. 
My broadband is working as normal. 

This message was authored by: Lyndapops

My Sky Q box is randomly switching off 4 times so far this evening

How do I stop this happening 

This message was authored by: Dotcotton

Re: Sky q switches off

Same here in Southampton,  unplugged about 5 times so far, re boots but goes off around 20 mins later. Incredibly frustrating 

This message was authored by: Dec712

Re: Sky q switches off

Mine gone off 3 times now Q box stuck on  red light 

This message was authored by: Lizzymog

Re: Is anyone having issues with Sky Q. Keep having to unplug it. Then it works for 10 mins and goes

Looks that way, given the variety of locations reporting issues

This message was authored by: Knittergirl

Re: Sky q switches off

Our box just went off around 9.40 pm in Merseyside, tried everything but can't get it to work

This message was authored by: J0R0

Re: Sky q switches off

Exact same issue. Happens with live tv and recordings. Power cycled 3 times in last hour.

This message was authored by: MR251

sky box keeps

box constantly crashing

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply
Answered - Go to Answer