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Discussion topic: Sky q switches off - 15/05
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Message posted on
15 May 2025
10:04 PM
- last edited:
16 May 2025
12:14 AM
by
Chloe-W22
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Sky q switched off
Best Answers
Message posted on 19 May 2025 02:23 PM
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Hi all,
We’re extremely sorry If you experienced issues with your Sky Q services recently. These issues have been fixed. If you’re still having trouble, please switch off your box at the mains for 30 seconds, then back on. For mini box issues, also reboot the main box.
We’ll be locking this thread but for more help on your Sky services you can create a new discussion where other members are on hand 24/7 to offer their support.
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All Replies
Message posted on 15 May 2025 09:17 PM
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Sky box not working
The green light goes on but it doesn't work
Message posted on 15 May 2025 09:35 PM
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Re: Daily Sky Q issues
I have the same issue, it's been awful recently
Message posted on 15 May 2025 09:44 PM
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No response
There is no response and the screen says no signal. I can't turn Sky off it's frozen
Message posted on 15 May 2025 09:45 PM
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Sky not working
Sky has gone off all together but the box is still showing a green light
Message posted on 15 May 2025 09:45 PM
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Re: No response
Mine did the same. I switched it offnst thr wall, left it a couple of minutes and it came back. It's been playing up for about ten minutes.
Message posted on 15 May 2025 09:47 PM
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Re: No response
Me too in Preston. 21.47
Message posted on 15 May 2025 09:47 PM
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No signal
sky TV isn't working. No signal
Message posted on 15 May 2025 09:47 PM
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Kick out of my sky app
as anybody else been kick out of the my sky app saying your account is not authorised to access the my sky app
Message posted on 15 May 2025 09:49 PM
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Sky Q goes in loop whilst watching pre recording
Just as title says was watching pre recording and sky box goes into a loop, sky broadband checker stuck on all looking good from just before it stopped. There is only problem that Sky has no technical team on when you call out of hours. Disconnected hub reset done
updates should be when I sleep. Clearly a WiFi /broadband issue , but all is apparently up to speed . Non sense
Message posted on 15 May 2025 09:49 PM
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Re: No response
Glad it's not just me! Though a pain in the middle of the darts 🤦🏻♀️ lincolnshire
Message posted on 15 May 2025 09:50 PM
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Re: No signal
MIne has done the same, some authentication server error and cannot connect ot main sky q box
Message posted on 15 May 2025 09:50 PM
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No signal cannot get sky tv
Tv states no source
Message posted on 15 May 2025 09:51 PM
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Re: No signal
Same here in Manchester
Message posted on 15 May 2025 09:51 PM
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Re: Kick out of my sky app
Yeah, I'm getting the same issue
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