Sky q stuck on software update 1 of 2

[Magzb]

Tv apps wouldn't work so I unplugged my sky q box and plugged it back in now its been stuck on software update all day , turns off for a few seconds then back onto software update

[Tom-W19]

Hi @Magzb 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[R20OTE]

Hi any solution to this software update 1of 2 issue or is the sky Q  box bricked?