Sky q ..slow download

[Omega]

If Ian is on a fibre such as Virgin and getting 200mbs then yes I'd consider 30mbs very slow. 

[Chodley]

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@Omega wrote:

If Ian is on a fibre such as Virgin and getting 200mbs then yes I'd consider 30mbs very slow. 

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Yes I understand that but it's faster than needed to play back anything streamed from sky in real time (and I'm 99% sure they cap those) and I think people who started this thread were getting far slower downloads that took hours to get a HD movie.

[Omega]

I'm glad my nightmare is over as the 4/5mb was unsustainable for downloads.

[Chodley]

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@Omega wrote:

I'm glad my nightmare is over as the 4/5mb was unsustainable for downloads.

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He gave you a Sky router?? Not just a booster?

[Omega]

It's a booster my bad just looks like a router in terms of size. I just did a quick search to confirm.

[Ferengi47]

Same problem. Makes the shows unwatchable.  Paramount buffers so much I've given up.  What are Sky doing about it?

[Ferengi47]

That can't be true.  Only started couple months ago. No issues prior.

[Ferengi47]

Don't know what is happening with Sky Q, definitely something wrong though. It might help in the short term if you go to Settings and change your download format to SD instead of HD.

[TimmyBGood]

@Ferengi47 

It's unclear who you are responding to, but any 'slowdown' in Q on-demand delivery is almost always associated with broadband and/or WiFi at the particular individual address and not any wider issue.

[Ferengi47]

Seem to be a helluva lot of people with broadband issues then! My WiFi is fine everywhere else. Sky should broadband taking notice of these posts.

[TimmyBGood]

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@Ferengi47 wrote:

Seem to be a helluva lot of people with broadband issues then!

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Sky supplies about six million domestic addresses with broadband, out of about twenty-seven million broadband-connected households in the UK.

At any particular point in time a percentage of those households will have internet problems, and that kind of magnitude means even a very small percentage is a very large number of affected users.

99.9% perfect delivery with 6,000,000 users is 6,000 disgruntled subscribers...

[Chodley]

Plus Sky Q wifi is twitchy as anything and will fall over if a mouse coughs 6 streets away.

[Chodley]

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@Ferengi47 wrote:

My WiFi is fine everywhere else.

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What do you mean by "everywhere else"?

[Ferengi47]

Speeds to other devices are fine.  I've got Virgin Broadband not Sky. Used to have Sky but ditched it because of the poor service. 

[Ferengi47]

I've altered my settings to download in SD and things seem to have improved.  Paramount is still dire though, consistently buffering.