0

Discussion topic: Sky q remote volume keeps going up to top level tried 7&9 plus 1&3 reset found tv but keeps going u

Reply
This message was authored by AnneM3 This message was authored by: AnneM3

Sky q remote volume keeps going up to top level tried 7&9 plus 1&3 reset found tv but keeps going u

Sky a remote keeps going up to top level 100 on its own, tried rest 7&9 then 1&3 got tv make but still keeps going up this is also now with a new remote. Sky q box has been in since 2020. Cannot work tv without sky as same happens, now also same with mini box / any help

Reply

All Replies

This message was authored by nigea99 This message was authored by: nigea99

Re: Sky q remote volume keeps going up to top level tried 7&9 plus 1&3 reset found tv but k

Posted by a Superuser, not a Sky employee. Find out more

@AnneM3 wrote:

Sky a remote keeps going up to top level 100 on its own, tried rest 7&9 then 1&3 got tv make but still keeps going up this is also now with a new remote. Sky q box has been in since 2020. Cannot work tv without sky as same happens, now also same with mini box / any help


hi @AnneM3 

 

Maybe it is a problem with the TV.

 

Please may I suggest you try a full power down restart of the TV - unplug or switch off at mains & wait >30s before re-applying the power.

 

Also double check that  there is nothing pressing against the TV's own remote causing that to alter the volume

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion