Sky q recordings won't show and minibox has no signal

[brian102]

My sky Q box wont show or open the recordings section. At the same time my minibox wont work at all. It just says No Satellite signal. I have done the usual software update, reset wifi router, switch all boxes off and unplugged then reboot.

Sky Q does have tv channels but no recordings

The minibox has everything ticked for connection and network but just doesnt work

Any Ideas?

[PandJ2020 · Accepted solution]

Sounds like a hard disk issue - that will take out the mini's too.

some info here: https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

[brian102]

Thanks for the info. i was hoping it wouldnt be that