27 Jun 2023 11:58 PM
28 Jun 2023 11:38 AM
Posted by a Superuser, not a Sky employee. Find out more
If a full power-off at the mains connection doesn't resolve it, that probably suggests a hard drive error.
https://www.sky.com/help/articles/sky-q-hard-disk-error-messages
28 Jun 2023 11:53 AM
Hi,
Interestingly I had this on Sunday. An issue with the Hard drive had to do a reset and lost the recoreded programmes. But since them, I keep getting a blue screen, its slow and clunky. Netflix keeps Frozen. Need to give them another call!
28 Jun 2023 12:06 PM
Also we cant connect our multiroom boxes either !!! What a pain !!!!!! Will have to make the dreaded call 🤔
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