15 Aug 2024 08:05 AM
My sky fibre drops connection quite regularly but what makes it worse, my mobile,smart tv and smart devices connect automatically the connection reappears but my sky q box often doesn't, it sees the connection is available in the list but won't reconnect without using wps, it's so frustrating, anyone else have this problem?
15 Aug 2024 08:09 AM
Posted by a Superuser, not a Sky employee. Find out more
@rogon wrote:
My sky fibre drops connection quite regularly but what makes it worse, my mobile,smart tv and smart devices connect automatically the connection reappears but my sky q box often doesn't, it sees the connection is available in the list but won't reconnect without using wps, it's so frustrating, anyone else have this problem?
Hi @rogon Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?
15 Aug 2024 10:17 PM
I often end up doing that, but what I don't understand is all the other WiFi devices in the house reconnect automatically with no problem but the sky Q box doesn't, my fibre is sky to.
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