Discussion topic: Sky q not connecting to wifi
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Message posted on 23 Sep 2024 12:09 PM
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Sky q not connecting to wifi
I have sky wifi and 3 sky q boxes this morning they aren't connected or connecting to the internet i have been through all the trouble shooting on the screens, wifi is still working and connected to other devices phones etc
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All Replies
Message posted on 23 Sep 2024 01:42 PM
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Re: Sky q not connecting to wifi
@Andy208 wrote:
I have sky wifi and 3 sky q boxes this morning they aren't connected or connecting to the internet i have been through all the trouble shooting on the screens, wifi is still working and connected to other devices phones etc
@Andy208 not knowing what you have tried then try the following
rebooting your router when that is up and running
rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
then rebooting any boosters you may have
finally reboot your mini boxes starting with the one closest to your router or main box
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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