0

Discussion topic: Sky q no satellite signal or broadband connection between boxes.

Reply
This message was authored by: Edd209

Sky q no satellite signal or broadband connection between boxes.

Since the storm I cannot get a connection between my mini sky q box and the main sky q box.  Also no bbc channels only itv showing on main box.

Reply

All Replies

This message was authored by: Laing1

Re: Sky q no satellite signal or broadband connection between boxes.

Posted by a Superuser, not a Sky employee. Find out more

@Edd209 wrote:

Since the storm I cannot get a connection between my mini sky q box and the main sky q box.  Also no bbc channels only itv showing on main box.


@Edd209 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot your mini box 

 

hopefully that may help with both problems 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Reply