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This discussion topic has been answered Discussion topic: Sky q + multiroom equipment needed

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This message was authored by: Jeff+Jefferson

Sky q + multiroom equipment needed

I have Sky Q with multiroom. On a 2nd TV I use a puck to connect, now I want to connect to a 3rd TV. Do I need to buy another puck (£50) or should my "Sky Q with multiscreen" subscription already provide me with the additional Sky box required? Thanks.

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This message was authored by: nigea99 Answer

Re: Sky q + multiroom equipment needed

Posted by a Superuser, not a Sky employee. Find out more

@Jeff+Jefferson wrote:
I have Sky Q with multiroom. On a 2nd TV I use a puck to connect, now I want to connect to a 3rd TV. Do I need to buy another puck (£50) or should my "Sky Q with multiscreen" subscription already provide me with the additional Sky box required? Thanks.

hi @Jeff+Jefferson 

 

I assume you are just talking SKy Q where the additional  boxes are called miniboxes (Pucks are specifically for SKY Glass & Stream)

 

You would need an additional mini box  - there is usually an initial admin fee which I think is currently £50

Use of the mini box is covered by your existing multiscreen subscription

 

You may already know but just in case you don't - you can use a maximum of 2 minis at the same time for SKY content - Satellite/Recordings- (only one if you have the non UHD box - Hardware version 32Cxxx) although you can have up to 4 on the account

You may be able to use more at the same time if the first ones in use are only being used for Streaming apps such as Netflix or Disney+ 

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This message was authored by: Daniel0210

Re: Sky q + multiroom equipment needed

Posted by a Superuser, not a Sky employee. Find out more

@Jeff+Jefferson 

Not sure what set up you really have but you can't mix platforms, so you can't have a puck (Stream) and a Sky Q box. 


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This message was authored by: nigea99 Answer

Re: Sky q + multiroom equipment needed

Posted by a Superuser, not a Sky employee. Find out more

@Jeff+Jefferson wrote:
I have Sky Q with multiroom. On a 2nd TV I use a puck to connect, now I want to connect to a 3rd TV. Do I need to buy another puck (£50) or should my "Sky Q with multiscreen" subscription already provide me with the additional Sky box required? Thanks.

hi @Jeff+Jefferson 

 

I assume you are just talking SKy Q where the additional  boxes are called miniboxes (Pucks are specifically for SKY Glass & Stream)

 

You would need an additional mini box  - there is usually an initial admin fee which I think is currently £50

Use of the mini box is covered by your existing multiscreen subscription

 

You may already know but just in case you don't - you can use a maximum of 2 minis at the same time for SKY content - Satellite/Recordings- (only one if you have the non UHD box - Hardware version 32Cxxx) although you can have up to 4 on the account

You may be able to use more at the same time if the first ones in use are only being used for Streaming apps such as Netflix or Disney+ 

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This message was authored by: TimmyBGood

Re: Sky q + multiroom equipment needed

Posted by a Superuser, not a Sky employee. Find out more

@Jeff+Jefferson wrote:
Do I need to buy another puck (£50) or should my "Sky Q with multiscreen" subscription already provide me with the additional Sky box required?

Q Mini boxes are loaned, not sold.  Sky charges an up-front fee for each box after the first because they earn no additional monthly revenue from the Multiscreen subscription supplement for the second, third and fourth Mini.

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This message was authored by: Jeff+Jefferson

Re: Sky q + multiroom equipment needed

Thanks all, I have what I need now. Cheers.

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