Sky q multiroom box damaged and not working

[Cliffy17]

Sky q mini box been damaged moving house needs replaced

[Laing1]

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@Cliffy17 wrote:

Sky q mini box been damaged moving house needs replaced

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@Cliffy17 you will need to contact Sky they may well charge you for a new box as it's been accidently damaged 

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag

[oldfella]

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@Cliffy17 wrote:

Sky q mini box been damaged moving house needs replaced

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Hi @Cliffy17 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Just be aware that mechanical damage is not covered by Sky.