Sky q mini boxes not showing any picture just blue screen saying no satellite signal

[DesDoc]

Sky q mini boxes not showing any picture just blue screen saying no satellite signal but is connected to both internet and main Sky Q box. Have rest all about 4 times

[Laing1]

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@DesDoc wrote:

Sky q mini boxes not showing any picture just blue screen saying no satellite signal but is connected to both internet and main Sky Q box. Have rest all about 4 times

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@DesDoc Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then 

rebooting your mini box 

[DesDoc]

Thanks for replying. I solved the issue but it meant resting the hard drive which wiped all the recordings. I noticed I Couldn't pause or rewind live Tv or access recordings and message about an issue with the hard drive showed so I had to go into the hidden settings using 001 select and reset the drive which was full to capacity which must be the reason for the issue in the first place. . All now working again.