Sky q mini box won’t connect. Get to step 2 of 4 then can’t get any further

[CHin3]

Sky q mini box won't connect. Get to step 2of 4 to reset then can't get any further 

[Quoman7]

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@CHin3 wrote:

Sky q mini box won't connect. Get to step 2of 4 to reset then can't get any further 

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Hi @CHin3 Try rebooting your Mini box  by turning the power off at the socket for 30 sec then turn back on to reboot?

[Laing1]

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@CHin3 wrote:

Sky q mini box won't connect. Get to step 2of 4 to reset then can't get any further 

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@CHin3 If I tremember correctly step 2 is asking you to press the WPS button are you going to your nearest piece of Sky Q equipment ie main box, another mini box or if your broadband is through Sky then the router and pressing the WPS button on one of these ?