Sky q mini box turns on screen show click on setting to go to next but nothing happens

[Andy193]

Q mini box turns on shows you need to click on settings to continue with set up but nothing happens, 

[oldfella]

---

@Andy193 wrote:

Q mini box turns on shows you need to click on settings to continue with set up but nothing happens, 

---

Hi @Andy193 

On your mini remote press and hold 7 & 9 on the remote until it's led flashes four times.

This will set the remote to infrared mode which will work all boxes in line of site.

Reboot the mini again and then see if the remote will get past step 1.

Remember to point the remote at the mini .

If you can get the mini working then repair the remote by pressing 1 & 3 and following onscreen instructions.