Sky q mini box turns off and back on while watching.

[Jim9740]

Sky q mini box keeps turning off then back on while watching TV. I have tried restarting and I have now plugged into a new TV to eliminate a problem with TV, still does the same. Very frustrating. 

[Mr+Flibbles+86]

Hi there @Jim9740, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Greenfingers001]

We are still looking to help you @Jim9740 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks