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Discussion topic: Sky q mini box stopped working. Tried new set up but won't respond when I press home button

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This message was authored by Mark292929 This message was authored by: Mark292929

Sky q mini box stopped working. Tried new set up but won't respond when I press home button

Screen stays blank when I press home button and only an orange light on box

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This message was authored by oldfella This message was authored by: oldfella

Re: Sky q mini box stopped working. Tried new set up but won't respond when I press home button

Posted by a Superuser, not a Sky employee. Find out more

@Mark292929 wrote:

Screen stays blank when I press home button and only an orange light on box


Hi @Mark292929 

Have you tried pressing the Standby button (Amber led) on the front of the min box.
If this turns the minimbox on
Try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

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