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Discussion topic: Sky q mini box not working.. main tv with sky is fine, we have a bt booster in the room mini box is

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This message was authored by: Julie3026

Message posted on ‎30 Jan 2024 02:14 PM

Sky q mini box not working.. main tv with sky is fine, we have a bt booster in the room mini box is

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This message was authored by: TimmyBGood

Message posted on ‎30 Jan 2024 04:33 PM

Re: Sky q mini box not working.. main tv with sky is fine, we have a bt booster in the room mini box

Posted by a Superuser, not a Sky employee. Find out more

@Julie3026 

 

A Q Mini won't stay connected to the WiFi signal from a non-Sky 'booster' unit.

 

One possibility is to try it on an ethernet cable to the booster, with Sky WiFi switched off.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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