Sky Q
0

Discussion topic: Sky q mini box not working.. main tv with sky is fine, we have a bt booster in the room mini box is

Reply
Julie3026
What's this?
This message was authored by Julie3026 This message was authored by: Julie3026

Sky q mini box not working.. main tv with sky is fine, we have a bt booster in the room mini box is

‎30 Jan 2024 02:14 PM

image.jpg

 

Report post
Post 1 of 2
316 Views
Reply
0 Likes
Reply

All Replies

TimmyBGood
What's this?
Superuser
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky q mini box not working.. main tv with sky is fine, we have a bt booster in the room mini box

‎30 Jan 2024 04:33 PM

Posted by a Superuser, not a Sky employee. Find out more

@Julie3026 

 

A Q Mini won't stay connected to the WiFi signal from a non-Sky 'booster' unit.

 

One possibility is to try it on an ethernet cable to the booster, with Sky WiFi switched off.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 2 of 2
301 Views
Reply
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion