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Discussion topic: Sky q mini box not working for sky channels

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This message was authored by: jaxsh

Sky q mini box not working for sky channels

My sky Q mini box not working got sky channels. I have done all the usual - reboot, reactivate etc . All I have is blank screens for all sky channels and no sound. 
I can use all apps so its  not  my broadband connection 

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This message was authored by: Quoman7

Re: Sky q mini box not working for sky channels

Posted by a Superuser, not a Sky employee. Find out more

@jaxsh wrote:

My sky Q mini box not working got sky channels. I have done all the usual - reboot, reactivate etc . All I have is blank screens for all sky channels and no sound. 
I can use all apps so its  not  my broadband connection 


Hi @jaxsh In the following order:- Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, then do the same with any Mini boxes?

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