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Discussion topic: Sky q mini box does not turn on post sky max hub installation

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This message was authored by: Frank__28

Sky q mini box does not turn on post sky max hub installation

Hi Turned on my minibox this morning. It couldn't connect to the network. So selected re setup. Now the box doesn't turn back on. Despite multiple unplugging. Just a dormant red light
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This message was authored by: oldfella

Re: Sky q mini box does not turn on post sky max hub installation

Posted by a Superuser, not a Sky employee. Find out more

@Frank__28 wrote:
Hi Turned on my minibox this morning. It couldn't connect to the network. So selected re setup. Now the box doesn't turn back on. Despite multiple unplugging. Just a dormant red light

Hi @Frank__28 

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
With the mini box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.

This message was authored by: Chodley

Re: Sky q mini box does not turn on post sky max hub installation

Posted by a Superuser, not a Sky employee. Find out more

Reset the remote so it uses infrared mode.

 

7&9 if I recall correctly for about 4-5 seconds.

This message was authored by: Chodley

Re: Sky q mini box does not turn on post sky max hub installation

Posted by a Superuser, not a Sky employee. Find out more

You'll also have to connect the mini direct to the Q with that hub I think

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