Sky q mini box connected to sky q but gives message “there is a technical fault with this channe

[Stacey271]

Hi, was this issue ever resolved? I'm having the exact same problem and no amounts of resets work 🤦‍♀️

[Blueandwhiterover]

Issue was resolved by changing the minibox again, and updating it to the latest software. 

Basically some miniboxes work and some don't. 

I don't believe anybody who works for sky actually knows why. 

It's probably something in the box firmware or software. 

That's all I can tell you.