16 Apr 2024 11:55 AM
When I switch on the sky q mini box the picture comes on and the starts flashing off and on. I turn of the sky mini box and it starts doing intermittently
16 Apr 2024 01:00 PM
Posted by a Superuser, not a Sky employee. Find out more
@frodsham+golf10 wrote:
When I switch on the sky q mini box the picture comes on and the starts flashing off and on. I turn of the sky mini box and it starts doing intermittently
First check that the HDMI lead from mini to TV set is correctly located at both ends.
If possible try another HDMI lead.
If you still get the issue try a Reset Settings in the mini box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Carry out the Reset Settings;
After the Reset you will have to re pair your mini Bluetooth remote If you use one.
If you cannot switch the mini box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.
Make sure that you are pointing the remote at the mini box when you press 1 & 3 together.
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