Sky q lags and slow

[Kb33]

My sky q system is slow and lags. Sometimes goes into shutdown and the technician problem cones up at the top of the screen. 

I've done a full switch off and reboots. 

what do I do next ? 

[PandJ2020]

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@Kb33 wrote:

what do I do next ? 

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You can perform resets via the service menu (various levels, including full wipe) or ask Sky for assistance/replacement.